Category » Audio - Video

There were 24 questions found in this category:

1. Configuring your Web Cam Settings
   If you are starting a Dimdim web meeting and you want to use the web cam, please make sure you have closes all applications which use the web cam facility (e.g. Gmail video chat, Yahoo web cam). In case you are in a Dimdim meeting and you are unable to view the webcam video, please perform ...
2. How can a host communicate with the attendees using VOIP or Teleconference Bridge?
   Dimdim provides two ways of audio communication between the participants of the meeting and the host: 1) Microphone-VOIP You can use the Dimdim microphone to communicate with the attendees. To select the microphone: Start the meeting. Right-click on the A/V Broadcaster an ...
3. How can I improve the video quality?
   The video quality can be improved from the A/V Broadcaster. 1. Move the mouse over the A/V Broadcaster window. A transparent tool tray appears. 2. Click the Settings option as shown below. 3. In the setting properties that appears, you can increase the frame rate and the video qual ...
4. How can I playback my own recording?
   You can record your Dimdim meetings and playback the recording at your convenient time once the meeting is completed. Note: The recorded meeting will be generated within 24 hours after the meeting ends. To playback your recording: 1. The recording is sent to the host’s email address and the r ...
5. How many participants can broadcast their webcam or show video at a time?
   With Dimdim Free, the presenter's video is shown to all the participants of the meeting. It is not possible to see anybody else's video. With Dimdim Pro and Dimdim Enterprise, one attendee's video can also be shown to all the participants of the meeting. Users can enable this feature by going ...
6. How many participants can broadcast their webcam or show video at one time?
   With Dimdim Free, the host’s video is shown to all the participants of the meeting. It is not possible to see anybody else's video.With Dimdim Pro, the first attendee who joins the meeting will be assigned an additional camera automatically. Host can enable this feature by going to the “Feature ...
7. How many participants can use audio at the same time?
   Using Dimdim - 4 participants (the presenter and 3 attendees) can talk at a time. Notes The presenter can control the mic assignment and rotate the microphone from one attendee to another. This is possible as follows:- From the "Manage" link in the Presenter's Participant Panel as shown below ...
8. How participants speaking or listening on a phone can hear or can be heard by participants using voice over IP or vice versa.
   Bridging of telephone and VOIP is possible by using any computer-telephone interface – for example – the PCTI-3. This device allows you to plug in a headset and telephone input cable may be plugged. Users may switch the headset between telephone and computer, or allow both to operate simu ...
9. How to select the correct microphone from flash settings?
   1. Go to www.dimdim.com and sign into your account through “MyDimdim” tab. 2. Go to “Preferences” -> Features tab and make sure that from the “audio/video” option -> "Camera and microphone" option or “microphone only” option is selected. 3. After meeting starts, an Audio/Video b ...
10. I cannot see the webcam video in the Dimdim Meeting.
    Dimdim Web Meeting allows the presenter to show their video using a webcam. Reason The attendees may not be able to view the presenter's video due to the following reasons:- The presenter has not clicked on "Allow" for the "Flash Camera and Microphone Permissions" The correct Camera is not ...
11. I have a pro account, can I use more than 2 mikes in a 2 way video meeting?
    In a pro account, if you have started a meeting by selecting the “Camera and microphone” feature, then in additional to the host and one attendee’s video, three additional microphones can be assigned to the attendees. As you can see from the above screen shot, audio and video broadcaster is a ...
12. I receive a lot of echo when I conduct a Dimdim meeting with attendees on speakers. I do not see this problem with other VOIP providers.
    Dimdim streams the audio via a Flash movie in order to increase the accessibility of the product via any browser with flash support. Flash supports the Sorenson Squeeze filter, other VOIP providers which install client software on the machine have access to better audio codecs which results in a ...
13. Is it possible to expand the video box on the screen?
    Yes it is possible to expand the video broadcaster in Dimdim Pro edition . Please follow the instructions to use a large video in your pro meeting room : - 1) Please start a audio video meeting. 2) In the meeting console you will find the video broadcaster.To make it large please click on the ...
14. Is it possible to use a telephone line with Dimdim so that everyone could talk to and hear everyone else?
    Currently Dimdim offers audio integrated into the meeting using VOIP (Voice over Internet Protocol). The presenter and attendees require microphones & headphones to talk. We have partners who are audio conferencing companies and we can put together a package which includes telephone calling too. ...
15. Should there be a perceptible lag when using audio and video?
    The Dimdim Web Meeting streams audio over the internet. Sometimes internet congestion introduces lag between the audio transmitted and the audio received. While audio and video performance highly depends on the connection speed of the presenter and the attendee, a lag of about one second is con ...
16. Teleconference bridge - features
    Listed below are the features provided by the Dimdim teleconference bridge. *1 - Enter one-on-one consultation *2 – Get caller code for a 1-on-1 consultation *3 – Toggle hold music on/off *4 – Help the hear menu *5 – Lock or unlock the conference *6 – mute/un-mute yourself *7 – Change conferenc ...
17. The attendees are able to hear the presenter, but the presenter cannot hear the attendees.
    Reasons: 1) This typically happens when the attendee clicks the Deny button in the Audio Video Broadcaster while joining the meeting. 2) The attendee’s Hands Free is not enabled. Solution: Presenter/Hosts System. 1. Click Preferences -> Features, ensure the Audio/Video field is eith ...
18. What headphone/microphone is needed for the Dimdim Audio-Video meeting. Can you recommend a particular headset?
    You can use any microphone-headset your computer recognizes with Dimdim. Here is a great one that Steve uses with Dimdim everyday: http://www.amazon.com/Logitech-Premium-USB-Headset-980374-0403/dp/B0007SXHP0/marketingapple
19. What is the Frames per second (FPS) setting of the Dimdim AV ?
    The Dimdim Audio Video Broadcaster settings are set to default as follows:- High Medium Low Quality 90 70 50 Frames per Second 15 15 3 It is possible to modify these settings by clicking on the "Settings" button of the Flash Video Broadcaster. a) In the Video Broadcaster - pull ...
20. When I start a meeting from my MacBook, the Audio is fine but the video is not captured?
    Problem Attendees can hear the presenter but cannot see the video of the presenter. Reason The primary reason for this error is that Flash on MacBooks does not correctly detect the built-in camera as the default camera. Solution To resolve this problem, please perform the following steps: 1. R ...