Category » Desktop Sharing

There were 29 questions found in this category:

1. Can an attendee show their desktop?
   Yes attendee can show his desktop. This feature is implemented as follows:- The presenter will be able to promote an attendee to a presenter. The newly promoted Presenter will be able to perform all the tasks which a presenter can perform, including Desktop share.Note: Attendees sharing their d ...
2. Can I do a desktop share using remote Desktop?
   No. You can not share your desk top if you are on a remote desktop session.
3. Can Mac and Linux presenters share their desktop?
   Desktop sharing is available for presenters running Windows and Mac. Note: Attendees can see the shared desktop on all platforms (Mac, Windows, and Linux). · Desktop sharing is not possible for Linux users because Dimdim screencaster plug-in is available only for Windows and MAC. All o ...
4. Desktop sharing in vista
   The first time when you are trying to perform desktop sharing in Vista you will receive an internet explorer security pop up as shown below. Please check the checkbox (Do not show me the warning for this program again) and click on allow, the message should not come next time. You need to check ...
5. difference between high, medium & low settings
   phantom cursor for low and medium 8-bit for low 24-bit for high and medium We are doing bandwidth benchmarks - based on the outcome - we shall suggest the settings to be used for the different types of connections.
6. Do presenters sharing their desktop need to install any software?
   The presenter needs to install a browser plugin if he want to share his screen with his participants. Attendees do not need to install anything. Once the presenter starts desktop sharing, he will be prompted to install the plug-in ( if he is using the screen sharing feature for the first time). ...
7. How can attendees see the mouse tracking of what presenter does?
   Currently the Mouse Sharing needs to be enabled by clicking on the "Settings" -> "Enable Mouse Sharing" The DTP+ version of the desktop publishng will display the mouse sharing will be done in real time - either as a Phantom Mouse Cursor in "Low" and "Medium" Settings and as a Real Mouse Cur ...
8. How can i share my screen with other participants ?
   One of the features that Dimdim offers is sharing computer screen of the host/Presenter with the participants of the meeting. Note: Providing remote access to Hosts/Presenter’s desktop is not available yet with Dimdim. To share the computer screen: 1. Login to your Dimdim account. 2. Click P ...
9. How can I uninstall screen caster plug in Mac?
   Go to Applications - > Dimdim and then select “Uninstall Screen caster” file to uninstall the plug in.
10. How do I know I am sharing?
    When the presenter shares his desktop then the attendee will be able to view the Desktop. We do not show the presenter desktop back to the presenter - since it would lead to a loop of infinite images. When you start desktop sharing , the "bubbles icon" on the system tray will lit up as shown be ...
11. How to get screencaster logs ?
    On Windows : - a. Go to start -> run and type %APPDATA% b. This should bring up an explorer in the application data directory. c. Find the "Dimdim" folder.Please compress the whole folder and send it to us. On Mac : - a. The screencaster.log file is available under your user f ...
12. How to take a screenshot of a Device Manager ?
    a) Right click on “My computer”. b) Go to Properties -> ‘Hardware’ tab -> Device Manager. c) Please click on the ‘+’ sign beside the “Display adapters” option so that it becomes ‘-‘ sign. d) Take the screenshot and send it to us. To take a screenshot please refer this ...
13. I am getting an error which says "Unable to connect to server" when I am trying to share my desktop.
    The Host/Presenter under a proxy needs to configure the proxy setting for sharing the desktop. The host might face connection error (If the host is under a proxy) if the proxy is not configured. To configure the proxy for screen caster: 1. Login to your Dimdim account. 2. Click Preferences. ...
14. I can't share my desktop when my color is set to 16-bit
    Symptoms: while sharing your desktop an eror message shawing "Desktop Share Error Currently it is not possible to share desktop if the color quality is set to 16-bit. Please change your color quality and try again." Resolution: Currently Desktop sharing works when the Color setting of the Presen ...
15. I cannot uninstall Dimdim publisher from control panel-Add or Remove Programs.
    Please download and install this "Windows Installer Cleanup" Utility from below URL : - http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 After install please follow below steps : - 1) Launch the utility. 2) Select Dimdim Publisher from the list. 3) Click Remove to uninstall t ...
16. I have a Dual monitor set up and I am facing problem in Desk top share
    The desktop sharing feature of Dimdim supports dual monitors. Currently, support is available to share only the primary display of your setup. In case you have received an error during Desktop Share, it is possible the Monitor setup is not supported by Dimdim. Solution There are some dual monito ...
17. I tried to host using firefox and IE. When using firefox the sharing of websites and desktop was more slow than when I used IE.
    The lag should irrespective of the browser/platform
18. I want to show my desktop to the attendees
    Dimdim allows the presenter on Windows and Mac to show their desktop to the attendees. Install the plugin 1.The first time the presenter starts the meeting, she will be prompted to download and install the Dimdim Screencaster Plugin. 2.More details about the Dimdim Plugin are availabl ...
19. Is Dimdim Plugin (Publisher) available for all platforms
    Currently the Desktop Sharing Dimdim Plugin is supported on Windows and Mac only.
20. Is it possible to take control of the machines of the people who join the meetings
    Currently it is not possible to take remote control of the attendee's machine, or for the presenter to share control of her machine with the attendees. This remote control feature is on the roadmap.