Dimdim is committed to superior customer service. We are proud to employ the best, most professional and timely support team in the business. We offer a variety support packages and methods, including forums, self-help knowledge bases, bug reporting, tracking and even 24/7 crisis support.

Category » Desktop Sharingrss button

Related to desktop sharing, settings, bandwidth, color modes
(Page 1 of 2)      Prev | 1 | 2 | Next

There were 23 questions found in this category:

  1. questionCan an attendee show their desktop?
    Yes attendee can show his desktop. This feature is implemented as follows:- The presenter will be able to promote an attendee to a presenter. The newly promoted Presenter will be able to perform all the tasks which a presenter can perform, including Desktop share.
  2. questionCan I do a desktop share using remote Desktop?
    No. You can not share your desk top if you are on a remote desktop session.
  3. questionCan Mac and Linux presenters share their desktop?
    The Screencast (Desktop Share) option is available on Windows Presenters & Mac (4.0 release onwards). Linux Presenters can use all the other features of Dimdim such as Presentation Upload & Share, Audio-Video & Text Chat. Support for Linux based presenters to share the desktop is on the roadmap.
  4. questionDesktop sharing in vista
    The first time when you are trying to perform desktop sharing in Vista you will receive an internet explorer security pop up as shown below. Please check the checkbox (Do not show me the warning for this program again) and click on allow, the message should not come next time. You need to check ...
  5. questiondifference between high, medium & low settings
    phantom cursor for low and medium 8-bit for low 24-bit for high and medium We are doing bandwidth benchmarks - based on the outcome - we shall suggest the settings to be used for the different types of connections.
  6. questionDo presenters sharing their desktop need to install any software?
    Yes, The presenter needs to install a browser plugin. The size is less than 1 MB. Attendees do not need to install anything.
  7. questionHow can attendees see the mouse tracking of what presenter does?
    Currently the Mouse Sharing needs to be enabled by clicking on the "Settings" -> "Enable Mouse Sharing" The DTP+ version of the desktop publishng will display the mouse sharing will be done in real time - either as a Phantom Mouse Cursor in "Low" and "Medium" Settings and as a Real Mouse Cur ...
  8. questionHow do I know I am sharing?
    The Dimdim Publisher Tray icon will show correctly when the desktop is being shared. You can also see the status from the show items resource list. The shared item will have a "Sharing" icon next to it.
  9. questionI access the internet using a proxy with username & password access. How should I configure the Desktop Sharing?
    Symptoms The User is behind a Proxy which asks for one-time username-password authentication. Desktop Sharing does not work and produces a Curl Error 7 in the screencaster.log. Reason The Desktop share Process is not able to access the browser's authentication token. Solution 1) The user needs ...
  10. questionI can't share my desktop when my color is set to 16-bit
    Symptoms: while sharing your desktop an eror message shawing "Desktop Share Error Currently it is not possible to share desktop if the color quality is set to 16-bit. Please change your color quality and try again." Resolution: Currently Desktop sharing works when the Color setting of the Presen ...
  11. questionI cannot uninstall Dimdim publisher from control panel-Add or Remove Programs.
    Please download and install this "Windows Installer Cleanup" Utility from below URL: http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 After install please follow below steps: 1) Launch the utility. 2) Select Dimdim Publisher from the list. 3) Click Remove to uninstall the Dimdim Pu ...
  12. questionI have a Dual monitor set up and I am facing problem in Desk top share
    The desktop sharing feature of Dimdim supports dual monitors. Currently, support is available to share only the primary display of your setup. In case you have received an error during Desktop Share, it is possible the Monitor setup is not supported by Dimdim. Solution There are some dual monito ...
  13. questionI tried to host using firefox and IE. When using firefox the sharing of websites and desktop was more slow than when I used IE.
    The lag should irrespective of the browser/platform
  14. questionI want to show my desktop to the attendees
    Dimdim allows the presenter on Windows and Mac to show their desktop to the attendees. Install the plugin The first time the presenter starts the meeting, she will be prompted to download and install the Dimdim Screencaster Plugin. More details about the Dimdim Plugin are available here http:// ...
  15. questionIs Dimdim Plugin (Publisher) available for all platforms
    Currently the Desktop Sharing Dimdim Plugin is supported on Windows only. On version 4 Mac presenter will be able to share their desktop.
  16. questionIs it possible to take control of the machines of the people who join the meetings
    Currently it is not possible to take remote control of the attendee's machine, or for the presenter to share control of her machine with the attendees. This remote control feature is on the roadmap.
  17. questionIs there Desktop Sharing - Remote Control
    Remote Control feature is on the roadmap. This feature is not in planning phase currently.
  18. questionPlatform support for Mac and Linux
    You can do everything on Mac and Linux except screensharing. This feature is on our roadmap. On version 4.0 Mac users will be able to share their screen or desktop.
  19. questionRTMP Handshake fail
    This dialog is seen when the RTMP communication with the Server is not correctly initiated. The new version of DTP will not use the RTMP based connection & this error will not be seen.
  20. questionSharing of Applications with OpenGL/DirectX - Blender - CAD/CAM
    Certain CAD/CAE/CAM software utilizes the DirectX subsystem to display data. Dimdim currently cannot support applications which use DirectX / OpenGL (for e.g. In linux) due to the way graphical subsystem bindings are done. If there is a possibility of a non-DirectX version of CAD/CAE/CAM or non- ...
(Page 1 of 2)      Prev | 1 | 2 | Next