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There were 29 questions found in this category:

  1. questionbreak out rooms
    Basically when a teacher wants to start break out rooms the URL of the break out rooms can be supplied to the appropriate attendees and clicking on these URLs will take the attendee out of the main meeting room into the Break out room. This is available in Dimdim. http://forums.dimdim.com/forum/ ...
  2. questionDMS installation showing error message 'RPC Server Unavailable'
    Problems that you may face in DMS installation DMS installation includes installation of a virtual driver called PDFCreator if you see an error saying 'RPC Server Unavailable' - PDFCreator installation depends on two Windows services 1 RPC 2 Print spooler Before installting PDFCreator make sure ...
  3. questiondo i need to download anything to use Dimdim?
    Attendees don’t have to install anything. As long as they have the browser (Internet Explorer, Firefox or Safari) along with flash player 9.0 (available for free download at http://www.adobe.com/products/flashplayer/) everything will work fine for them. Presenters have small browser plugin which ...
  4. questionHow can I add a survey/poll in a meeting?
    1. Create an online pool or survey at any of the online polling/survey sites e.g http://www.micropoll.com/ and http://www.surveymonkey.com/ 2. Obtain the URL of the online poll you created. 3. Login to you dimdim account. 4. Navigate ...
  5. questionHow can I delete my Dimdim account.
    1. Go to www.dimdim.com and sign into your account through "MyDimdim" tab. 2.Click on "Upgrades" as shown below. 3. You will get a web page as shown below. Please click on "delete account" as shown below.
  6. questionHow can I Delete/Downgrade( only to Free Account) my Dimdim Account?
    1) Login to your Dimdim account. 2) Go to Account Info. 3) In the dialog box that appears, click Cancel Account. 4) In the Cancel Account dialog box that appears, select Yes. In case, you are trying to cancel a Pro/Webinar account, you also have a choice to c ...
  7. questionHow can I extend the meeting length when a Dimdim meeting is running?
    1) Please go to www.dimdim.com and sign into your Dimdim account through "MyDimdim" tab. 2) Click on "Host Meeting" -> "Start" to start the meeting. 3) In the meeting console please click on the drop down arrow beside "Tools" option and then click on "Settings". 4) You will get a p ...
  8. questionHow can I Retrieve Report for Attendees?
    You can retrieve the report from the Widget feature or from the Search Meeting feature. Retrieve the report from the Widget feature if you are scheduling the meeting. Please refer to the following article for more information: http://help.dimdim.com/activekb/questions/193/How+can+I+use+the+wid ...
  9. questionHow can I retrieve the widget code so that I can embed it into my website?
    1) Login to your Dimdim account. 2) Click Host Meeting. 3) In the Host Meeting dialog box that appears, choose the Schedule option next to the Timing field. 4) Select the Widget tab. 5) In the Widget tab page that appears, copy the code from the Embed field an ...
  10. questionHow can I view a meeting scheduled beyond a week?
    If you have scheduled a meeting within 7 days, you can view it from upcoming meetings. You can see that option after you signed into your account. However if your scheduled meeting falls beyond 7 days, then you can use the “search meeting” option. You can also use the date range feature to fil ...
  11. questionHow do I control (moderate) my conference call?
    It is possible to join your Dimdim conference call with moderator capabilities using the following steps. For Dimdim Pro To join with moderator capabilities, press '*' before entering your passcode. For example, with a passcode of 12345, you would press '*12345#' to join the call. Attendee con ...
  12. questionHow secure is a meeting with Dimdim?
    Dimdim does not currently retain any content that is uploaded or shared during a meeting. This means that all chat messages, audio or video streams, shared presentations which are used are purged at the end of the hosted meeting. Further, no one can join your meeting or view your shared content ...
  13. questionHow to clear the browser cache ?
    Steps to clear the cache – For Firefox – 1) Open Browser window. 2) Click on tools and select clear private data. 3) Select cache and click clear private data now. 4) Close all Firefox windows and open the portal page again. For Internet Explorer – 1) Open Browser Window ...
  14. questionHow to customize Dimdim logo and the web collaboration work space?
    a) Go to www.dimdim.com and sign into your Dimdim account. b) Click on Preferences and select the Personalization tab. c) Click on browse to select the image. d) Click on Apply and then save ( which is at the bottom of the page). g) Start the meeting by clicking on host mee ...
  15. questionHow to start a recording ?
    1. Go to www.dimdim.com and sign into your account through "MyDimdim" tab. 2. Click on "Host Meeting" button and then please click on "Features" tab. 3. Make sure the "Recording" feature is ON as shown below. 4. Click on "Start" to start the meeting . 5. Now you will be inside the meeting c ...
  16. questionHow to start conference call
    Currently in Dimdim 4.5, users can use their own teleconference bridge. In this new version, we have provided options to edit the attendee passcode , moderator passcode , teleconference bridge number. These numbers will be provided by the teleconference bridge service providers. Currently ...
  17. questionHow to take a screen shot
    To take a screenshot please go through following workflow:- 1.Please press the "Print Screen" key from your keyboard 2.Open Microsoft paint and paste the screenshot (ctrl-v) as shown below. 3. Save this file as jpeg. For taking specific screen shot. 1. Please download screen hun ...
  18. questionI can’t see the chat window when I am using the co browsing,desktop sharing and whiteboard feature.
    When you are using the desktop sharing or web sharing feature (co – browse) the chat window will collapse and the meeting console will hide the chat window. To enable the chat window, please click on “Show Chat” as shown below highlighted in screen shot.
  19. questionIn my meeting everyone lost connection after 2 hours.Is there a time-out feature?
    The meeting has a default timeout of 2 hours. However you can extend it up to 5 hours. During the meeting,if you click on settings link among the links on the top right. You will be able to see the current meeting length and will also be able to extend it up to maximum of 5 hours total.
  20. questionIs it possible to record the voice of attendees?
    Yes the recording of attendees is possible. Currently voices of maximum 4 attendees are supported.
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