I am unable to login to the portal using IE 7 and I get a Java script error
Symptoms If you see an error such as :- Line: 320 Char: 3 Error: Element not found. Code: 0 Reason This is because a GWT (google Web Toolkit) application is not working properly on the particular machine. Solution To fix the problem, please try the following steps:- Login as Administrator ...
I am unable to uninstall my Firefox Dimdim Plugin
After you have successfully removed Dimdim Publisher plugin, you might still see the Dimdim Publisher plugin in Ad-Ons. There are could be two reasons, Firefox is not responding properly or Firefox went to a hung state. Solution: Terminate the Firefox application, start Firefox in a clean way ...
I am unable to upgrade Firefox Dimdim Plugin, it keeps asking me to upgrade again and again
Symptoms After you have successfully upgraded Dimdim Publisher plugin on your Windows machine, you may see a missing plugin alert for upgrading Dimdim Plugin again and again while trying to start a meeting. Reason The issue could be of the following reasons: Firefox is not responding prope ...
I have been invited to a Dimdim Meeting. How do I join the meeting?
The attendee can join a meeting in two ways. Note: Please make sure the meeting has started and had not ended. 1. Joining the meeting through Invitation. a. If the host has sent you a meeting invitation through a mail, click To join event simply click here 1.Enter your ...
What are the supported environments for Dimdim Host and Attendee?
Platform Windows XP SP2, 2003, Vista Linux Mac Browser IE 6, 7; Firefox 2, 3 IE 6, 7; Firefox 2, 3 IE 6, 7; Firefox 2, 3 Flash Version Flash Player 9 Flash Player 9 Flash Player 9 Recommended Screen Resolution 1024 X 786 1024 X 786 1024 X 786 Presenter Video/Audio ...
When I attempt to join a meeting, I get the error message, "There is no meeting room by this name. Please check the Dimdim ID and time of the meeting before joining"?
This error message is displayed when you attempt to join a meeting which has not yet been started by the presenter. You can join a meeting only after it has been started by the presenter.
When i click on start button ,meeting does not start
If Browser Highlighter is installed on the browser , it prevents to start the meeting. Refer the following workflow to disable it. In Firefox - 1. Go to Tools -> Add-ons ->Extensions. 2. Disable ‘The Browser Highlighter’ 3. It will prompt you to restart Fire Fo ...
When should I use the share PDF option?
Dimdim support sharing of only ppt, pptx and pdf with your attendees. If you wish to share any other docs to share convert it into pdf and share it. Please do not share pdfs which is text oriented – such as a research paper since the shared pdf page may not be readable by the attendees.