Dimdim is committed to superior customer service. We are proud to employ the best, most professional and timely support team in the business. We offer a variety support packages and methods, including forums, self-help knowledge bases, bug reporting, tracking and even 24/7 crisis support.
Is it possible to take control of the machines of the people who join the meetings
Currently it is not possible to take remote control of the attendee's machine, or for the presenter to share control of her machine with the attendees. This remote control feature is on the roadmap.