http://help.dimdim.com/activekb en-us http://help.dimdim.com/activekb ActiveKB NX support@dimdim.com Fri, 20 Nov 2009 23:48:19 EST 20 http://help.dimdim.com/activekb/questions/9/ http://help.dimdim.com/activekb/questions/9/ Reasons: 1) This typically happens when the attendee clicks the Deny button in the Audio Video Broadcaster while joining the meeting. 2) The attendee’s Hands Free is not enabled. Solution: ... dimdim Support Mon, 02 Nov 2009 13:40:30 EST http://help.dimdim.com/activekb/questions/10/ http://help.dimdim.com/activekb/questions/10/ ProblemAttendees can hear the presenter but cannot see the video of the presenter.Reason The primary reason for this error is that Flash on MacBooks does not correctly detect the built-in camera ... dimdim Support Mon, 02 Nov 2009 04:45:18 EST http://help.dimdim.com/activekb/questions/14/ http://help.dimdim.com/activekb/questions/14/ Currently Dimdim offers audio integrated into the meeting using VOIP (Voice over Internet Protocol). The presenter and attendees require microphones & headphones to talk. We have partners who are ... Uday Sat, 11 Oct 2008 08:08:13 EDT http://help.dimdim.com/activekb/questions/15/ http://help.dimdim.com/activekb/questions/15/ Using Dimdim - 4 participants (the presenter and 3 attendees) can talk at a time. NotesThe presenter can control the mic assignment and rotate the microphone from one attendee to another. This i ... Uday Mon, 15 Dec 2008 14:13:38 EST http://help.dimdim.com/activekb/questions/16/ http://help.dimdim.com/activekb/questions/16/ With Dimdim Free, the presenter's video is shown to all the participants of the meeting. It is not possible to see anybody else's video.With Dimdim Pro and Dimdim Enterprise, one attendee's vide ... Uday Mon, 02 Nov 2009 08:02:34 EST http://help.dimdim.com/activekb/questions/17/ http://help.dimdim.com/activekb/questions/17/ The Dimdim Web Meeting streams audio over the internet. Sometimes internet congestion introduces lag between the audio transmitted and the audio received. While audio and video performance highly ... Uday Fri, 07 Mar 2008 07:56:35 EST http://help.dimdim.com/activekb/questions/19/ http://help.dimdim.com/activekb/questions/19/ You can use any microphone-headset your computer recognizes with Dimdim. Here is a great one that Steve uses with Dimdim everyday: http://www.amazon.com/Logitech-Premium-USB-Headset-980374-0403/d ... Uday Wed, 13 Feb 2008 18:37:18 EST http://help.dimdim.com/activekb/questions/31/ http://help.dimdim.com/activekb/questions/31/ Dimdim streams the audio via a Flash movie in order to increase the accessibility of the product via any browser with flash support.Flash supports the Sorenson Squeeze filter, other VOIP providers ... Uday Wed, 30 Apr 2008 10:24:19 EDT http://help.dimdim.com/activekb/questions/32/ http://help.dimdim.com/activekb/questions/32/ The Dimdim Audio Video Broadcaster settings are set to default as follows:- High Medium Low Quality 90 70 50 Framesper Second 15 15 3It is possible to modify these settings by clicking on the " ... Uday Fri, 07 Mar 2008 07:23:46 EST http://help.dimdim.com/activekb/questions/65/ http://help.dimdim.com/activekb/questions/65/ Dimdim Web Meeting allows the presenter to show their video using a webcam. Reason The attendees may not be able to view the presenter's video due to the following reasons:- The presenter ha ... dimdim Support Mon, 27 Apr 2009 10:10:42 EDT http://help.dimdim.com/activekb/questions/148/ http://help.dimdim.com/activekb/questions/148/ 1) please go to www.dimdim.com and log into your account through "MyDimdim tab".2) please click on "Search meeting" as shown below.3) click on "view" as shown above to view the recording.4) click ... Anupam Dutta Wed, 18 Feb 2009 08:19:18 EST http://help.dimdim.com/activekb/questions/149/ http://help.dimdim.com/activekb/questions/149/ Bridging of telephone and VOIP is possible by using any computer-telephone interface – for example – the PCTI-3. This device allows you to plug in a headset and telephone input cabl ... Anupam Dutta Wed, 16 Sep 2009 13:37:47 EDT http://help.dimdim.com/activekb/questions/160/ http://help.dimdim.com/activekb/questions/160/ With Dimdim Free, the host’s video is shown to all the participants of the meeting. It is not possible to see anybody else's video.With Dimdim Pro, the first attendee who joins the meeting will ... Anupam Dutta Mon, 29 Dec 2008 05:07:44 EST http://help.dimdim.com/activekb/questions/161/ http://help.dimdim.com/activekb/questions/161/ If you are using telephone for audio, then you can use “camera only “option for web meeting. By selecting this feature only your video will be broadcasted. You can select this feature by going to ... Anupam Dutta Mon, 29 Dec 2008 05:06:34 EST http://help.dimdim.com/activekb/questions/163/ http://help.dimdim.com/activekb/questions/163/ In a pro account, if you have started a meeting by selecting the “Camera and microphone” feature, then in additional to the host and one attendee’s video, three additional microphones can be ass ... Anupam Dutta Mon, 29 Dec 2008 05:08:15 EST http://help.dimdim.com/activekb/questions/167/ http://help.dimdim.com/activekb/questions/167/ If you are starting a Dimdim web meeting and you want to use the web cam, please make sure you have closes all applications which use the web cam facility (e.g. Gmail video chat, Yahoo web ... Anupam Dutta Mon, 02 Nov 2009 05:43:57 EST http://help.dimdim.com/activekb/questions/186/ http://help.dimdim.com/activekb/questions/186/ Yes it is possible to expand the video broadcaster in Dimdim Pro edition . Please follow the instructions to use a large video in your pro meeting room : - 1) Please start a audio video meeting. ... dimdim Support Wed, 03 Jun 2009 14:33:00 EDT http://help.dimdim.com/activekb/questions/188/ http://help.dimdim.com/activekb/questions/188/ Listed below are the features provided by the Dimdim teleconference bridge. *1 - Enter one-on-one consultation *2 – Get caller code for a 1-on-1 consultation *3 – Toggle hold music on/off *4 ... Anupam Dutta Wed, 22 Apr 2009 11:15:28 EDT http://help.dimdim.com/activekb/questions/194/ http://help.dimdim.com/activekb/questions/194/ The video quality can be improved from the A/V Broadcaster. 1. Move the mouse over the A/V Broadcaster window. A transparent tool tray appears.2. Click the Settings option as shown belo ... Anupam Dutta Mon, 02 Nov 2009 07:23:05 EST http://help.dimdim.com/activekb/questions/199/ http://help.dimdim.com/activekb/questions/199/ 1. Go to www.dimdim.com and sign into your account through “MyDimdim” tab. 2. Go to “Preferences” -> Features tab and make sure that from the “audio/video” option -> "Camera and microphone ... Anupam Dutta Mon, 24 Aug 2009 14:44:31 EDT http://help.dimdim.com/activekb/questions/203/ http://help.dimdim.com/activekb/questions/203/ Dimdim does not support the recording of audio from the teleconference. Only audio from the Dimdim microphone is recorded.For information on what is recorded, please see, What is recorded when I c ... Anupam Dutta Thu, 17 Sep 2009 12:12:39 EDT http://help.dimdim.com/activekb/questions/204/ http://help.dimdim.com/activekb/questions/204/ You need to have dialed in to the conference call in order to hear the voices of attendees who are on the phone. Anupam Dutta Thu, 17 Sep 2009 11:03:43 EDT http://help.dimdim.com/activekb/questions/210/ http://help.dimdim.com/activekb/questions/210/ You can record your Dimdim meetings and playback the recording at your convenient time once the meeting is completed. Note: The recorded meeting will be generated within 24 hours after the m ... Anupam Dutta Mon, 02 Nov 2009 12:48:20 EST http://help.dimdim.com/activekb/questions/212/ http://help.dimdim.com/activekb/questions/212/ Adobe Flash can be very CPU intensive. In order to avoid problems with Flash running on multiple tabs and grabbing the CPU, browsers pause Flash execution when you shift to another tab. ... Anupam Dutta Mon, 09 Nov 2009 07:55:00 EST http://help.dimdim.com/activekb/questions/217/ http://help.dimdim.com/activekb/questions/217/ Dimdim provides two ways of audio communication between the participants of the meeting and the host: 1) Microphone-VOIP You can use the Dimdim microphone to communicate w ... Anupam Dutta Mon, 09 Nov 2009 10:28:42 EST