http://help.dimdim.com/activekb en-us http://help.dimdim.com/activekb ActiveKB NX support@dimdim.com Fri, 20 Nov 2009 23:25:10 EST 20 http://help.dimdim.com/activekb/questions/29/ http://help.dimdim.com/activekb/questions/29/ Currently the Mouse Sharing needs to be enabled by clicking on the "Settings" -> "Enable Mouse Sharing"The DTP+ version of the desktop publishng will display the mouse sharing will be done in ... Uday Tue, 05 Aug 2008 08:25:22 EDT http://help.dimdim.com/activekb/questions/30/ http://help.dimdim.com/activekb/questions/30/ Currently it is not possible to take remote control of the attendee's machine, or for the presenter to share control of her machine with the attendees.This remote control feature is on the roadma ... Uday Tue, 05 Aug 2008 07:58:13 EDT http://help.dimdim.com/activekb/questions/46/ http://help.dimdim.com/activekb/questions/46/ Yes attendee can show his desktop.This feature is implemented as follows:-The presenter will be able to promote an attendee to a presenter.The newly promoted Presenter will be able to perform all ... Dipankar Thu, 02 Apr 2009 03:09:16 EDT http://help.dimdim.com/activekb/questions/47/ http://help.dimdim.com/activekb/questions/47/ With DTP+ There will be much better update speed with lesser bandwidth consumption Dipankar Thu, 07 Aug 2008 07:07:21 EDT http://help.dimdim.com/activekb/questions/48/ http://help.dimdim.com/activekb/questions/48/ Desktop sharing is available for presenters running Windows and Mac. Attendees are able to see a shared desktop on all platforms (Mac, Windows, and Linux).All other features of Dimdim are avail ... Dipankar Mon, 02 Nov 2009 09:00:02 EST http://help.dimdim.com/activekb/questions/50/ http://help.dimdim.com/activekb/questions/50/ Currently the Desktop Sharing Dimdim Plugin is supported on Windows and Mac only. Dipankar Fri, 13 Mar 2009 10:09:17 EDT http://help.dimdim.com/activekb/questions/51/ http://help.dimdim.com/activekb/questions/51/ The lag should irrespective of the browser/platform Dipankar Wed, 13 Feb 2008 02:19:48 EST http://help.dimdim.com/activekb/questions/52/ http://help.dimdim.com/activekb/questions/52/ Remote Control feature is on the roadmap. This feature is not in planning phase currently. Dipankar Thu, 06 Mar 2008 07:11:52 EST http://help.dimdim.com/activekb/questions/53/ http://help.dimdim.com/activekb/questions/53/ The presenter needs to install a browser plugin if he want to share his screen with his participants. Attendees do not need to install anything.Once the presenter starts desktop sharing, he will ... Dipankar Wed, 03 Jun 2009 15:32:01 EDT http://help.dimdim.com/activekb/questions/55/ http://help.dimdim.com/activekb/questions/55/ You can do everything on Mac and Linux except screensharing. This feature is on our roadmap.On version 4.0 Mac users will be able to share their screen or desktop. Dipankar Wed, 18 Feb 2009 20:46:12 EST http://help.dimdim.com/activekb/questions/56/ http://help.dimdim.com/activekb/questions/56/ The bandwidth usage during the desktop sharing depends on the actual application being shared and the network settings in the meeting:-For usage involving editing of word documents, excel sheets ... Dipankar Wed, 03 Jun 2009 14:08:19 EDT http://help.dimdim.com/activekb/questions/57/ http://help.dimdim.com/activekb/questions/57/ phantom cursor for low and medium8-bit for low24-bit for high and mediumWe are doing bandwidth benchmarks - based on the outcome - we shall suggest the settings to be used for the different types ... Dipankar Tue, 05 Aug 2008 07:57:21 EDT http://help.dimdim.com/activekb/questions/58/ http://help.dimdim.com/activekb/questions/58/ Dipankar Tue, 05 Aug 2008 08:49:46 EDT http://help.dimdim.com/activekb/questions/59/ http://help.dimdim.com/activekb/questions/59/ When the presenter shares his desktop then the attendee will be able to view the Desktop. We do not show the presenter desktop back to the presenter - since it would lead to a loop of infinite i ... Dipankar Tue, 02 Jun 2009 06:12:02 EDT http://help.dimdim.com/activekb/questions/61/ http://help.dimdim.com/activekb/questions/61/ This dialog is seen when the RTMP communication with the Server is not correctly initiated. The new version of DTP will not use the RTMP based connection & this error will not be seen. Dipankar Tue, 05 Aug 2008 08:03:28 EDT http://help.dimdim.com/activekb/questions/63/ http://help.dimdim.com/activekb/questions/63/ The Dimdim Plugin (previously called the Dimdim Publisher) is a software running on the presenter machine which enables desktop screen sharing. It is available for Internet Explorer ,Firefox , Saf ... dimdim Support Mon, 27 Apr 2009 09:56:59 EDT http://help.dimdim.com/activekb/questions/64/ http://help.dimdim.com/activekb/questions/64/ Dimdim allows the presenter on Windows and Mac to show their desktop to the attendees.Install the plugin 1.The first time the presenter starts the meeting, she will be prompted to download and ... dimdim Support Mon, 09 Feb 2009 12:04:17 EST http://help.dimdim.com/activekb/questions/87/ http://help.dimdim.com/activekb/questions/87/ No. You can not share your desk top if you are on a remote desktop session. Dipankar Tue, 05 Aug 2008 08:29:00 EDT http://help.dimdim.com/activekb/questions/92/ http://help.dimdim.com/activekb/questions/92/ The desktop sharing feature of Dimdim supports dual monitors. Currently, support is available to share only the primary display of your setup.In case you have received an error during Desktop Shar ... Dipankar Tue, 05 Aug 2008 06:02:57 EDT http://help.dimdim.com/activekb/questions/93/ http://help.dimdim.com/activekb/questions/93/ Note that the desktop sharing feature of Dimdim will adapt to the amount of bandwidth you have available. So higher the bandwidth, lower the lag and better the screen-cast. This performance ... Dipankar Tue, 05 Aug 2008 08:46:53 EDT http://help.dimdim.com/activekb/questions/94/ http://help.dimdim.com/activekb/questions/94/ Please download and install this "Windows Installer Cleanup" Utility from below URL : - http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 After install please follow below steps : - ... Dipankar Tue, 28 Apr 2009 10:26:20 EDT http://help.dimdim.com/activekb/questions/112/ http://help.dimdim.com/activekb/questions/112/ Certain CAD/CAE/CAM software utilizes the DirectX subsystem to display data. Dimdim currently cannot support applications which use DirectX / OpenGL (for e.g. In linux) due to the way graphical ... Uday Tue, 05 Aug 2008 08:04:13 EDT http://help.dimdim.com/activekb/questions/113/ http://help.dimdim.com/activekb/questions/113/ The Host/Presenter under a proxy needs to configure the proxy setting for sharing the desktop. The host might face connection error (If the host is under a proxy) if the proxy is not configured. ... Uday Mon, 02 Nov 2009 10:48:51 EST http://help.dimdim.com/activekb/questions/141/ http://help.dimdim.com/activekb/questions/141/ Symptoms: while sharing your desktop an eror message shawing "Desktop Share Error Currently it is not possible to share desktop if the color quality is set to 16-bit. Please change your color qual ... Dipankar Fri, 08 Aug 2008 08:46:36 EDT http://help.dimdim.com/activekb/questions/150/ http://help.dimdim.com/activekb/questions/150/ The first time when you are trying to perform desktop sharing in Vista you will receive an internet explorer security pop up as shown below. Please check the checkbox (Do not show me the warning ... Anupam Dutta Thu, 08 Jan 2009 09:06:34 EST http://help.dimdim.com/activekb/questions/172/ http://help.dimdim.com/activekb/questions/172/ a) Right click on “My computer”.b) Go to Properties -> ‘Hardware’ tab -> Device Manager.c) Please click on the ‘+’ sign beside the “Display adapters” option so that it become ... Anupam Dutta Thu, 05 Feb 2009 05:25:27 EST http://help.dimdim.com/activekb/questions/173/ http://help.dimdim.com/activekb/questions/173/ Dimdim screencaster uses a virtual driver to be more efficient in sharing the desktop.The 'Unable to Activate driver - forcing 8-bit screenshare' message comes when this driver is unavailable ... Anupam Dutta Fri, 03 Apr 2009 10:19:13 EDT http://help.dimdim.com/activekb/questions/179/ http://help.dimdim.com/activekb/questions/179/ On Windows : - a. Go to start -> run and type %APPDATA% b. This should bring up an explorer in the application data directory. c. Find the "Dimdim" folder.Please compress the whole folder ... Anupam Dutta Thu, 04 Jun 2009 08:41:59 EDT http://help.dimdim.com/activekb/questions/191/ http://help.dimdim.com/activekb/questions/191/ One of the features that Dimdim offers is sharing computer screen of the host/Presenter with the participants of the meeting. Note: Providing remote access to Hosts/Presenter’s desktop is no ... Anupam Dutta Mon, 02 Nov 2009 08:50:58 EST http://help.dimdim.com/activekb/questions/201/ http://help.dimdim.com/activekb/questions/201/ Go to Applications - > Dimdim and then select “Uninstall Screen caster” file to uninstall the plug in. Anupam Dutta Tue, 01 Sep 2009 11:10:45 EDT http://help.dimdim.com/activekb/questions/209/ http://help.dimdim.com/activekb/questions/209/ Desktop sharing is available for presenters running Windows and Mac. Note: Attendees can see the shared desktop on all platforms (Mac, Windows, and Linux). · Desktop sharing is not po ... Anupam Dutta Mon, 02 Nov 2009 08:54:42 EST http://help.dimdim.com/activekb/questions/211/ http://help.dimdim.com/activekb/questions/211/ There are known issues with the Snow leopard plugin installation. To overcome this issue, You can either use ‘Firefox’ browser or open Safari in 32 bit mode. Steps to set Safari to 32 bit m ... Anupam Dutta Wed, 04 Nov 2009 08:29:34 EST http://help.dimdim.com/activekb/questions/212/ http://help.dimdim.com/activekb/questions/212/ Adobe Flash can be very CPU intensive. In order to avoid problems with Flash running on multiple tabs and grabbing the CPU, browsers pause Flash execution when you shift to another tab. ... Anupam Dutta Mon, 09 Nov 2009 07:55:00 EST