http://help.dimdim.com/activekb en-us http://help.dimdim.com/activekb ActiveKB NX support@dimdim.com Fri, 20 Nov 2009 23:47:23 EST 20 http://help.dimdim.com/activekb/questions/12/ http://help.dimdim.com/activekb/questions/12/ If you see an error such as :- Line: 320 Char: 3 Error: Element not found. Code: 0 This is because a GWT (google Web Toolkit) application is not working properly on the particu ... dimdim Support Thu, 06 Mar 2008 08:06:43 EST http://help.dimdim.com/activekb/questions/13/ http://help.dimdim.com/activekb/questions/13/ Symptoms If you see an error such as :- Line: 320Char: 3Error: Element not found.Code: 0 ReasonThis is because a GWT (google Web Toolkit) application is not working properly on t ... dimdim Support Fri, 18 Apr 2008 06:13:25 EDT http://help.dimdim.com/activekb/questions/84/ http://help.dimdim.com/activekb/questions/84/ Yes we support FF3.You can host and join Dimdim session using FF3 Dipankar Thu, 07 Aug 2008 07:00:25 EDT http://help.dimdim.com/activekb/questions/86/ http://help.dimdim.com/activekb/questions/86/ Please try resetting the password by using the forgot password link on the login page as shown below - Dipankar Fri, 06 Feb 2009 02:26:58 EST http://help.dimdim.com/activekb/questions/91/ http://help.dimdim.com/activekb/questions/91/ Anyone having an email Id can attend your meeting. Dipankar Tue, 08 Apr 2008 03:18:41 EDT http://help.dimdim.com/activekb/questions/95/ http://help.dimdim.com/activekb/questions/95/ After you have successfully removed Dimdim Publisher plugin, you might still see the Dimdim Publisher plugin in Ad-Ons. There are could be two reasons, Firefox is not responding pr ... dimdim Support Fri, 11 Apr 2008 04:57:00 EDT http://help.dimdim.com/activekb/questions/97/ http://help.dimdim.com/activekb/questions/97/ SymptomsAfter you have successfully upgraded Dimdim Publisher plugin on your Windows machine, you may see a missing plugin alert for upgrading Dimdim Plugin again and again while trying to ... dimdim Support Wed, 16 Apr 2008 07:18:51 EDT http://help.dimdim.com/activekb/questions/98/ http://help.dimdim.com/activekb/questions/98/ SymptomsAfter you have successfully installed Dimdim Publisher plug-in on your Windows machine, you may see a missing plugin alert for installing Dimdim Plugin again and again while trying ... dimdim Support Tue, 05 Aug 2008 05:55:26 EDT http://help.dimdim.com/activekb/questions/101/ http://help.dimdim.com/activekb/questions/101/ You can invite your attendees in four ways.1.While starting a meeting.2.From meeting console while the meeting is running.3.For a scheduled meeting in future.4.Using the meeting URL.For each scena ... Dipankar Thu, 08 Jan 2009 08:22:54 EST http://help.dimdim.com/activekb/questions/102/ http://help.dimdim.com/activekb/questions/102/ Steps1. Login to portal and start a meeting.2. Select the upload tab.3. Click on Power point.4. Select a Power point and click on share.5. There are three stages of sharing PPT. ... Dipankar Mon, 12 May 2008 07:57:18 EDT http://help.dimdim.com/activekb/questions/103/ http://help.dimdim.com/activekb/questions/103/ The attendee can join a meeting in two ways. Note: Please make sure the meeting has started and had not ended. 1. Joining the meeting through Invitation. a. If the host ha ... Dipankar Mon, 02 Nov 2009 11:10:47 EST http://help.dimdim.com/activekb/questions/104/ http://help.dimdim.com/activekb/questions/104/ Steps1) Please go to www.dimdim.com and sign in to your Dimdim account from “MyDimdim” tab. 2) Click on the “Host Meeting link”. 3) Make sure that the Feature Screencast = ON (as shown ... Dipankar Mon, 02 Nov 2009 15:06:40 EST http://help.dimdim.com/activekb/questions/105/ http://help.dimdim.com/activekb/questions/105/ Steps1) Go to http://www.dimdim.com and log in to My Dimdim tab.2) Click on the “Host Meeting” Button.3) This will open the “Host Meeting” window.4) Select options. To disable private ... Dipankar Mon, 12 Jan 2009 11:00:58 EST http://help.dimdim.com/activekb/questions/106/ http://help.dimdim.com/activekb/questions/106/ 1. Login to the Portal and click on the “Host Meeting” Button.2. This will open the “Host Meeting” window.3. Select options. Waiting area = enable and click submit. 4. This will prevent your Atte ... Dipankar Mon, 12 May 2008 09:51:57 EDT http://help.dimdim.com/activekb/questions/107/ http://help.dimdim.com/activekb/questions/107/ Steps : - 1. Click on the green icon beside your name at the left of meeting console.2. It will bring up a window.3. Select question. Your green icon will be changed to red quest ... Dipankar Thu, 04 Jun 2009 08:29:17 EDT http://help.dimdim.com/activekb/questions/108/ http://help.dimdim.com/activekb/questions/108/ Dimdim support sharing of only ppt, pptx and pdf with your attendees. If you wish to share any other docs to share convert it into pdf and share it. Please do not share pdfs which is text or ... Dipankar Fri, 09 May 2008 06:53:09 EDT http://help.dimdim.com/activekb/questions/109/ http://help.dimdim.com/activekb/questions/109/ Steps1) You need to be a registered user of Dimdim to start meetings. Registration is FREE and takes a minute. Please see this link for more details: http://help.dimdim.com/activekb/quest ... Dipankar Fri, 09 May 2008 07:58:46 EDT http://help.dimdim.com/activekb/questions/110/ http://help.dimdim.com/activekb/questions/110/ Steps 1) Go to http://www.Dimdim.com 2) Click on the “sign up here” Button. 3) Fill the fields on Create a new account form. 4) Select the checkbox “I ... Dipankar Tue, 20 Oct 2009 14:43:51 EDT http://help.dimdim.com/activekb/questions/147/ http://help.dimdim.com/activekb/questions/147/ Platform Windows XP SP2, 2003, Vista Linux Mac Browser IE 6, 7; Firefox 2, 3 IE 6, 7; Firefox 2, 3 IE 6, 7; Firefox 2, 3 ... Uday Wed, 19 Nov 2008 21:24:02 EST http://help.dimdim.com/activekb/questions/169/ http://help.dimdim.com/activekb/questions/169/ 1) Please go to www.dimdim.com and sign into your account through “My Dimdim” tab. 2) Please click on host meeting and after that click on “General” tab. 3) Please select “schedule” radio ... Anupam Dutta Wed, 14 Jan 2009 18:13:00 EST http://help.dimdim.com/activekb/questions/174/ http://help.dimdim.com/activekb/questions/174/ 1. Go to www.dimdim.com and sign into your account through “MyDimdim” tab. 2. Click on “Preferences” as shown below in screenshot. 3. You will get a “Update preferences” page. From this page, ... Anupam Dutta Fri, 06 Feb 2009 00:41:23 EST http://help.dimdim.com/activekb/questions/175/ http://help.dimdim.com/activekb/questions/175/ 1) Go to www.dimdim.com and sign into your account through "MyDimdim" tab.2) Click on "Host meeting" button.3) Please select the "Schedule" radio button as shown below.4) The Schedule meeting page ... Anupam Dutta Mon, 27 Apr 2009 07:08:36 EDT http://help.dimdim.com/activekb/questions/181/ http://help.dimdim.com/activekb/questions/181/ This error message is displayed when you attempt to join a meeting which has not yet been started by the presenter. You can join a meeting only after it has been started by the presenter. Anupam Dutta Thu, 17 Sep 2009 10:49:41 EDT http://help.dimdim.com/activekb/questions/187/ http://help.dimdim.com/activekb/questions/187/ 1) Go to www.dimdim.com and sign into your account through "MyDimdim" tab.2) Click on "Upcoming meetings".3) Click on "Edit" as shown below. 4) Add the email address of the attendees to whom ... Anupam Dutta Thu, 23 Apr 2009 11:14:33 EDT http://help.dimdim.com/activekb/questions/192/ http://help.dimdim.com/activekb/questions/192/ 1) Please go to www.dimdim.com and sign into your account through "MyDimdim" tab.2) Click on "Host meeting" to start the meeting.3) Click on the name of the attendee to whom you want to remo ... Anupam Dutta Tue, 21 Apr 2009 09:44:39 EDT http://help.dimdim.com/activekb/questions/195/ http://help.dimdim.com/activekb/questions/195/ It is possible to use your existing registration management system to handle registration and payment for your Dimdim events. In this scenario, your external tool will be providing confirmation ... Anupam Dutta Thu, 07 May 2009 11:20:57 EDT http://help.dimdim.com/activekb/questions/196/ http://help.dimdim.com/activekb/questions/196/ If Browser Highlighter is installed on the browser , it prevents to start the meeting. Refer the following workflow to disable it.In Firefox - 1. Go to Tools -> Add-ons -&gt ... Anupam Dutta Tue, 02 Jun 2009 11:10:32 EDT http://help.dimdim.com/activekb/questions/202/ http://help.dimdim.com/activekb/questions/202/ Your Dimdim ID is a unique name and hence cannot be changed once you have created it. However, you can change your display name in the meeting. For more information, see How can I change my Displa ... Anupam Dutta Thu, 17 Sep 2009 12:07:46 EDT http://help.dimdim.com/activekb/questions/206/ http://help.dimdim.com/activekb/questions/206/ 1. Start your meeting and from the Participants list, click your name.2. In the drop down menu that appears, select Set Display Name.3. In the Set Display Name dialog box that appears, enter the n ... Anupam Dutta Fri, 18 Sep 2009 07:22:41 EDT http://help.dimdim.com/activekb/questions/207/ http://help.dimdim.com/activekb/questions/207/ 1.Go to http://www.Dimdim.com . 2. Enter the desired Dimdim ID, Email address and Password. 3. Click Sign up for Dimdim now!. Your Dimdim ID is now created and you are ready to start a me ... Anupam Dutta Tue, 20 Oct 2009 14:42:28 EDT http://help.dimdim.com/activekb/questions/208/ http://help.dimdim.com/activekb/questions/208/ The host can restrict the entry of people into the meeting room. To restrict the access – Enable the Lobby Access. 1.Log in to your Dimdim account. 2.Click Preferences -> Feat ... Anupam Dutta Tue, 20 Oct 2009 15:17:58 EDT