http://help.dimdim.com/activekb en-us http://help.dimdim.com/activekb ActiveKB NX support@dimdim.com Fri, 20 Nov 2009 23:36:15 EST 20 http://help.dimdim.com/activekb/questions/11/ http://help.dimdim.com/activekb/questions/11/ Dimdim does not currently retain any content that is uploaded or shared during a meeting. This means that all chat messages, audio or video streams, shared presentations which are used are purged ... dimdim Support Thu, 07 Aug 2008 00:47:13 EDT http://help.dimdim.com/activekb/questions/62/ http://help.dimdim.com/activekb/questions/62/ Problems that you may face in DMS installationDMS installation includes installation of a virtual driver called PDFCreator if you see an error saying 'RPC Server Unavailable' -PDFCreator installat ... Diwakar Pal Thu, 28 Feb 2008 11:42:57 EST http://help.dimdim.com/activekb/questions/82/ http://help.dimdim.com/activekb/questions/82/ The meeting has a default timeout of 2 hours. However you can extend it up to 5 hours. During the meeting,if you click on settings link among the links on the top right. You will be able to see th ... Dipankar Tue, 08 Apr 2008 02:23:40 EDT http://help.dimdim.com/activekb/questions/83/ http://help.dimdim.com/activekb/questions/83/ Dimdim requires Flash 9 or higher. Please check the Flash version which is installed on the system using following link: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507 Dipankar Wed, 30 Apr 2008 10:19:00 EDT http://help.dimdim.com/activekb/questions/85/ http://help.dimdim.com/activekb/questions/85/ Now Dimdim is available in:English ItalianPortuguese Spanish Dipankar Tue, 08 Apr 2008 02:38:15 EDT http://help.dimdim.com/activekb/questions/99/ http://help.dimdim.com/activekb/questions/99/ This plug-in lets you share your desktop screen if you so choose. Attendees do not need to install any software to attend. If you are just sharing video, audio, PPT, PDF, chat, etc. you DO NOT n ... Uday Mon, 28 Apr 2008 13:10:43 EDT http://help.dimdim.com/activekb/questions/100/ http://help.dimdim.com/activekb/questions/100/ Wayne Turmel, the president of www.greatwebmeetings.com, offers his suggestions for a great web meeting:Any meeting is great if it does three things:• Accomplishes what it set out to do• Doesn ... Steve Chazin Thu, 01 May 2008 12:22:14 EDT http://help.dimdim.com/activekb/questions/111/ http://help.dimdim.com/activekb/questions/111/ Attendees don’t have to install anything. As long as they have the browser (Internet Explorer, Firefox or Safari) along with flash player 9.0 (available for free download at http://www.adobe.com ... Sundar Subramaniam Tue, 05 Aug 2008 07:56:36 EDT http://help.dimdim.com/activekb/questions/142/ http://help.dimdim.com/activekb/questions/142/ Currently in Dimdim 4.5, users can use their own teleconference bridge. In this new version, we have provided options to edit the attendee passcode , moderator passcode , teleconferen ... Anupam Dutta Wed, 03 Jun 2009 14:38:25 EDT http://help.dimdim.com/activekb/questions/144/ http://help.dimdim.com/activekb/questions/144/ Basically when a teacher wants to start break out rooms the URL of the break out rooms can be supplied to the appropriate attendees and clicking on these URLs will take the attendee out of the mai ... Amrita Sen Tue, 30 Sep 2008 06:39:36 EDT http://help.dimdim.com/activekb/questions/146/ http://help.dimdim.com/activekb/questions/146/ To take a screenshot please go through following workflow:- 1.Please press the "Print Screen" key from your keyboard 2.Open Microsoft paint and paste the screenshot (ctrl-v) as shown below. ... Anupam Dutta Thu, 05 Feb 2009 05:00:21 EST http://help.dimdim.com/activekb/questions/152/ http://help.dimdim.com/activekb/questions/152/ a) With the help of synchrolive you can tell someone about a web page you just found by simply starting a Dimdim room and sending them the room URL. b) If you scroll through any web page, you ... Anupam Dutta Fri, 27 Feb 2009 08:14:57 EST http://help.dimdim.com/activekb/questions/164/ http://help.dimdim.com/activekb/questions/164/ Yes the recording of attendees is possible. Currently voices of maximum 4 attendees are supported. Anupam Dutta Wed, 29 Apr 2009 06:21:44 EDT http://help.dimdim.com/activekb/questions/168/ http://help.dimdim.com/activekb/questions/168/ 1. Go to www.dimdim.com and sign into your account through "MyDimdim" tab.2.Click on "Upgrades" as shown below.3. You will get a web page as shown below. Please click on "delete account" as shown ... Anupam Dutta Wed, 14 Jan 2009 18:06:45 EST http://help.dimdim.com/activekb/questions/170/ http://help.dimdim.com/activekb/questions/170/ 1) Please go to www.dimdim.com and sign into your Dimdim account through "MyDimdim" tab.2) Click on "Host Meeting" -> "Start" to start the meeting.3) In the meeting console please click o ... Anupam Dutta Wed, 29 Apr 2009 06:34:32 EDT http://help.dimdim.com/activekb/questions/171/ http://help.dimdim.com/activekb/questions/171/ When you are using the desktop sharing or web sharing feature (co – browse) the chat window will collapse and the meeting console will hide the chat window. To enable the chat window, please cli ... Anupam Dutta Wed, 22 Apr 2009 12:00:05 EDT http://help.dimdim.com/activekb/questions/176/ http://help.dimdim.com/activekb/questions/176/ Steps to clear the cache – For Firefox – 1) Open Browser window. 2) Click on tools and select clear private data. 3) Select cache and click clear private data now. 4) Clo ... Anupam Dutta Fri, 06 Feb 2009 01:24:57 EST http://help.dimdim.com/activekb/questions/178/ http://help.dimdim.com/activekb/questions/178/ 1. Go to www.dimdim.com and sign into your account through "MyDimdim" tab.2. Click on "Host Meeting" button and then please click on "Features" tab.3. Make sure the "Recording" feature is ON a ... Anupam Dutta Sun, 08 Feb 2009 01:31:09 EST http://help.dimdim.com/activekb/questions/180/ http://help.dimdim.com/activekb/questions/180/ Port 80, 1935, 40000, 40001, 40002 , 40005 must be free in the machine on which you intend to install Dimdim Web Meeting Server. The Dimdim Servers use ports 80 &1935 for external communicatio ... Anupam Dutta Tue, 10 Feb 2009 10:44:31 EST http://help.dimdim.com/activekb/questions/183/ http://help.dimdim.com/activekb/questions/183/ a) Go to www.dimdim.com and sign into your Dimdim account. b) Click on Preferences and select the Personalization tab. c) Click on browse to select the image.d) Click on Apply and ... Anupam Dutta Wed, 03 Jun 2009 15:11:49 EDT http://help.dimdim.com/activekb/questions/184/ http://help.dimdim.com/activekb/questions/184/ The typical bandwidth utilization per user approximately 150 kbps. The actual bandwidth consumed depends on the actual features used during the meeting. Desktop Share with 24-bit color can con ... Anupam Dutta Mon, 03 Aug 2009 13:25:06 EDT http://help.dimdim.com/activekb/questions/197/ http://help.dimdim.com/activekb/questions/197/ It is possible to join your Dimdim conference call with moderator capabilities using the following steps.For Dimdim ProTo join with moderator capabilities, press '*' before entering your passcode. ... Kevin Micalizzi Tue, 14 Jul 2009 07:07:45 EDT http://help.dimdim.com/activekb/questions/198/ http://help.dimdim.com/activekb/questions/198/ 1. Create an online pool or survey at any of the online polling/survey sites e.g http://www.micropoll.com/ and http://www.surveymonkey.com/ 2. Obtain the ... Anupam Dutta Tue, 01 Sep 2009 11:22:59 EDT http://help.dimdim.com/activekb/questions/200/ http://help.dimdim.com/activekb/questions/200/ If you have scheduled a meeting within 7 days, you can view it from upcoming meetings. You can see that option after you signed into your account. However if your scheduled meeting falls beyo ... Anupam Dutta Wed, 26 Aug 2009 10:16:24 EDT http://help.dimdim.com/activekb/questions/205/ http://help.dimdim.com/activekb/questions/205/ There are no additional charges by Dimdim or the conference service provider. Every Dimdim account features a teleconference bridge facility for making conference calls. You can either use the num ... Anupam Dutta Thu, 17 Sep 2009 12:17:29 EDT http://help.dimdim.com/activekb/questions/213/ http://help.dimdim.com/activekb/questions/213/ Some examples include www.cnn.com or www.dell.com. Safari 4.x broke compatibility with regards to a cross-domain document communication mechanism that is imperative for Co-br ... Anupam Dutta Mon, 09 Nov 2009 07:58:15 EST http://help.dimdim.com/activekb/questions/214/ http://help.dimdim.com/activekb/questions/214/ You can retrieve the report from the Widget feature or from the Search Meeting feature. Retrieve the report from the Widget feature if you are scheduling the meeting. Please refer to the follo ... Anupam Dutta Mon, 09 Nov 2009 09:18:47 EST http://help.dimdim.com/activekb/questions/215/ http://help.dimdim.com/activekb/questions/215/ 1) Login to your Dimdim account. 2) Click Host Meeting. 3) In the Host Meeting dialog box that appears, choose the Schedule option next to the Timing field. 4) ... Anupam Dutta Mon, 09 Nov 2009 09:36:37 EST http://help.dimdim.com/activekb/questions/216/ http://help.dimdim.com/activekb/questions/216/ 1) Login to your Dimdim account. 2) Go to Account Info. 3) In the dialog box that appears, click Cancel Account. 4) In the Cancel Account dialog box that appears, select Yes. ... Anupam Dutta Mon, 09 Nov 2009 09:58:08 EST