When I start a meeting from my MacBook, the Audio is fine but the video is not captured?
Problem Attendees can hear the presenter but cannot see the video of the presenter. Reason
The primary reason for this error is that Flash on MacBooks does not correctly detect the built-in camera...
- I receive a lot of echo when I conduct a Dimdim meeting with attendees on speakers. I do not see this problem with other VOIP providers.
...ash supports the Sorenson Squeeze filter, other VOIP providers which install client software on the machine have access to better audio codecs which results in an improved echo cancellation. With Dim...
- Is it possible to take control of the machines of the people who join the meetings
Currently it is not possible to take remote control of the attendee's machine, or for the presenter to share control of her machine with the attendees. This remote control feature is on the roadmap. ...
- Is Dimdim Plugin (Publisher) available for all platforms
Currently the Desktop Sharing Dimdim Plugin is supported on Windows and Mac only.
- What is the Dimdim Plugin?
The Dimdim Plugin (previously called the Dimdim Publisher) is a software running on the presenter machine which enables desktop screen sharing. It is available for Internet Explorer ,Firefox , Safari ...
- I want to show my desktop to the attendees
...gh for Faster networks.Possible Problems
1.The presenter needs to have 32-bit color set on their machine. Currently it is not possible to share desktop if the color quality is set to 16-bit...
- I can't share my desktop when my color is set to 16-bit
... try again." Resolution: Currently Desktop sharing works when the Color setting of the Presenter's machine is set to 32-bit. You can modify this on your machine as follows: - 1) Minimize all your wi...
- While sharing desktop I am getting a 'Unable to Activate driver - forcing 8-bit screenshare'
...rror still comes, close the meeting and uninstall the driver. You will be prompted to restart the machine. Restarting is very important to finish the un-installation. d. Install the mirror driver man...
- How to get screencaster logs ?
On Windows : - a. Go to start -> run and type %APPDATA% b. This should bring up an explorer in the application data directory. c. Find the "Dimdim" folder.Please compress the whole fo...
- How can I uninstall screen caster plug in Mac?
Go to Applications - > Dimdim and then select “Uninstall Screen caster” file to uninstall the plug in.
- Can Mac and Linux presenters share their desktop?
Desktop sharing is available for presenters running Windows and Mac.
Note: Attendees can see the shared desktop on all platforms (Mac, Windows, and Linux).
· Desktop sharing is not pos...
- MAC Snow leopard issues – Another meeting room running error
There are known issues with the Snow leopard plugin installation. To overcome this issue, You can either use ‘Firefox’ browser or open Safari in 32 bit mode.
Steps to set Safari to 32 bit ...
- Do I need any office software to be installed?
It is not necessary to have any Office Software installed on a machine to start or join a Dimdim Meeting.
- Is there support for Mac document formats?
Currently only PPT (including PPTX) and PDF is supported. Please export other document formats to PDF and upload them to the Dimdim Meeting. Apple's Keynote and Pages can both export into PDF directl...
- I am unable to login to the portal using IE 7 and I get a Java script error
...on This is because a GWT (google Web Toolkit) application is not working properly on the particular machine. Solution To fix the problem, please try the following steps:- Login as Administrator O...
- I am unable to upgrade Firefox Dimdim Plugin, it keeps asking me to upgrade again and again
Symptoms After you have
successfully upgraded Dimdim Publisher plugin on your Windows machine, you may
see a missing plugin alert for upgrading Dimdim Plugin again and again while
trying to s...
- I am unable to install Firefox Dimdim Plugin, it keeps asking me to install again and again
Symptoms After you have
successfully installed Dimdim Publisher plug-in on your Windows machine, you
may see a missing plugin alert for installing Dimdim Plugin again and again
while trying t...
- What are the supported environments for Dimdim Host and Attendee?
Platform
Windows XP
SP2, 2003, Vista
Linux
Mac
Browser
IE 6, 7; Firefox 2, 3
IE 6, 7; Firefox 2, 3
IE 6, 7; Firefox 2, 3
...
- DMS installation showing error message 'RPC Server Unavailable'
...hese two service, Both should be Automatic(Startup Type) After starting these service, restart the machine. Now Install DMS It will get installed.
- Why do I need to install a plug-in when your site says “No Plug-in?”
This plug-in lets you share your desktop screen if you so choose. Attendees do not need to install any software to attend. If you are just sharing video, audio, PPT, PDF, chat, etc. you DO NOT ne...